Cancellation policy
Subscription Policy
1. Agreement & Automatic Renewal
By purchasing a product that includes a Hair Heat Protectant Spray Subscription Plan, you explicitly agree at checkout to enroll in a monthly recurring subscription.
The subscription is clearly labeled as monthly at the time of purchase.
By completing checkout, you authorize us to automatically charge your payment method on each renewal date unless canceled.
This agreement is confirmed at checkout and in your order confirmation email.
2. Customer Responsibility to Cancel
It is solely the customer’s responsibility to manage and cancel their subscription if they do not wish to continue.
We do not monitor, pause, or cancel subscriptions on behalf of customers unless notified via email.
Forgetting to cancel a subscription does not qualify for a refund or charge reversal.
We do not accept liability for missed cancellations under any circumstance.
Customers can cancel at any time through the Subscription Management Portal, which is:
Sent via email immediately after the first order
Accessible 24/7 without contacting support
3. Cancellation Deadline
To avoid a renewal charge:
Cancellations must be completed at least 24 hours before the scheduled billing date.
Cancellations made after the billing date apply to the next billing cycle only.
4. Locked & Non-Refundable Orders
Once a subscription renewal charge is successfully processed:
The order is immediately locked and sent to fulfillment
The order cannot be canceled, refunded, or reversed
The product will still ship as paid
Because fulfillment is automated, all processed subscription charges are final.
5. Summary Acknowledgment
By completing a purchase that includes a subscription, you acknowledge that:
You knowingly enrolled in a monthly plan
You are responsible for canceling if desired
You understand that processed renewals are non-refundable
You received access to the subscription manager via email
Business Information
Address: 30N South Gould Street Ste R Sheridan WY 82801 United States
Email: Aruvia.info@gmail.com